Terms of Service

1. Our Services

Really Good GEO is a Generative Engine Optimization (GEO) platform that audits web pages against AI citation criteria, generates reports with paste-ready fixes, and produces recurring Citation Packs to help pages get cited by AI answer engines such as ChatGPT, Perplexity, Claude, and Gemini. The Services are intended for business use. The information provided through the Services is not intended for use in any jurisdiction where such use would be contrary to law; those who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws.

2. AI Citation Disclaimer

Really Good GEO analyzes web pages and provides recommendations intended to improve the likelihood that a page is cited by AI answer engines such as ChatGPT, Perplexity, Claude, and Gemini. Citation outcomes are inherently probabilistic and depend on factors outside our control, including the behavior of third-party AI systems, their training data, their ranking and retrieval methods, and changes they make over time. We do not guarantee that any AI engine will cite your page, that your audit score will improve, or that you will achieve any particular result. Our audits, reports, and Citation Packs are recommendations and informational tools, not guarantees of any outcome. You are responsible for reviewing and implementing any recommendations, and for ensuring that any content you publish is accurate and compliant with applicable law.

3. Intellectual Property and Use of Outputs

We own or license all intellectual property rights in the Services, including the software, methodology, frameworks, designs, and content (collectively, the "Content"), and our trademarks and logos. Subject to your compliance with these terms and your payment of applicable fees, you may use the audits, reports, and Citation Packs we generate for you ("Outputs") for your own web pages and for pages of clients you serve. You may not resell, redistribute, or republish the Outputs or the Services as a competing product or service. The Really Good GEO platform, software, methodology, and underlying frameworks remain the property of Really Good Creative LLC. We reserve all rights not expressly granted to you.

4. User Representations

By using the Services, you represent and warrant that: you have the legal capacity to agree to these terms; you are not a minor in your jurisdiction (you must be at least 18); you will not access the Services through automated or non-human means except as expressly permitted; you will not use the Services for any illegal or unauthorized purpose; and your use will not violate any applicable law. If you provide information that is untrue, inaccurate, or incomplete, we may suspend or terminate your account.

5. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make them available. You agree not to:

• Submit URLs or content that you do not own or have the right to audit.
• Scrape, copy, or harvest the Outputs to train or build a competing product or service.
• Resell, redistribute, or republish the Services or Outputs as a competing offering.
• Circumvent, disable, or interfere with usage limits, rate limits, or access controls.
• Reverse engineer, decompile, or disassemble any part of the Services except as permitted by law.
• Use the Services to advertise or offer to sell goods and services to other users.
• Sell or transfer your account or profile.
• Use automated systems (bots, scrapers, scripts) to access the Services except standard search engine or browser usage.
• Upload viruses or malicious code, or otherwise interfere with the operation of the Services.
• Use the Services in any way that violates applicable law or the rights of others.

6. Purchases and Payments

Paid plans are billed on a recurring subscription basis through our payment processor, Lemon Squeezy. Prices are in US dollars. All paid plans include a 7-day free trial that requires a valid payment method. If you do not cancel before the end of the trial, you will be charged at the then-current rate for your plan. Subscriptions renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of your current billing period, and you will retain access until then. Except where required by law, payments are non-refundable and we do not provide prorated refunds for partial billing periods. We may change our prices on a prospective basis with notice; continued use after a price change constitutes acceptance.

7. Free Tier

We may offer a free tier that includes a limited number of audits or checks per account. Free-tier usage is per account and is not transferable.

8. Third-Party Websites and Content

The Services fetch and analyze third-party web pages that you submit, and may reference or link to websites we do not own or control. We are not responsible for the content, accuracy, practices, or availability of any third-party websites or content. You are solely responsible for ensuring you have the right to submit any URL or content for analysis.

9. Services Management

We reserve the right, but not the obligation, to monitor the Services for violations of these terms, take appropriate legal action, refuse or restrict access, and manage the Services to protect our rights and property and facilitate their proper functioning.

10. Term and Termination

These terms remain in effect while you use the Services. We may, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason, including breach of these terms. We may terminate your use or participation or delete your account and content at any time, without warning, in our sole discretion. You may terminate by cancelling your subscription and requesting account deletion at hello@reallygoodgeo.ai.

11. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time and for any reason at our sole discretion. We cannot guarantee the Services will be available at all times and will not be liable for any interruption, delay, or discontinuance.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles.

13. Dispute Resolution

Informal negotiations

To expedite resolution and control cost, the parties agree to first attempt to negotiate any dispute informally for at least 30 days before initiating arbitration. Informal negotiations begin upon written notice from one party to the other.

Binding arbitration

If the dispute is not resolved through informal negotiations, it will be finally resolved by binding arbitration administered in the State of New Jersey, United States. The arbitration will be conducted before a single arbitrator. The seat and location of arbitration shall be New Jersey, and the proceedings shall be conducted in English. The governing law shall be the substantive law of New Jersey. If arbitration fees are determined to be excessive, we agree to pay them to the extent reasonable.

Restrictions

Arbitration shall be limited to the dispute between the parties individually. To the fullest extent permitted by law: no arbitration shall be joined with any other proceeding; there is no right for any dispute to be arbitrated on a class-action basis or to use class action procedures; and no dispute may be brought in a purported representative capacity on behalf of the general public.

Exceptions

Disputes seeking to enforce or protect intellectual property rights, disputes related to allegations of theft, piracy, or unauthorized use, and claims for injunctive relief are not subject to informal negotiations or arbitration and may be brought in the courts of New Jersey, to whose jurisdiction the parties consent.

14. Corrections

There may be information on the Services that contains errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors and to update information at any time without prior notice.

15. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES OR THE CONTENT OF ANY THIRD-PARTY WEBSITES LINKED TO OR ANALYZED BY THE SERVICES.

16. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR LIABILITY TO YOU FOR ANY CAUSE AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

17. Indemnification

You agree to defend, indemnify, and hold us harmless, including our officers, agents, and employees, from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: your use of the Services; your breach of these terms; your breach of your representations and warranties; your violation of the rights of a third party, including intellectual property rights; or any harmful act toward another user.

18. User Data

We maintain certain data that you transmit to the Services to manage performance, as well as data relating to your use of the Services. Although we perform routine backups, you are solely responsible for all data that you transmit or that relates to activity you have undertaken. We have no liability to you for any loss or corruption of such data. Our handling of personal information is described in our Privacy Policy.

19. Electronic Communications

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive communications electronically and agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that such communication be in writing.

20. Miscellaneous

These terms and any policies posted by us constitute the entire agreement between you and us. Our failure to enforce any right or provision will not operate as a waiver. If any provision is determined to be unlawful or unenforceable, that provision is severable and does not affect the validity of the remaining provisions. There is no joint venture, partnership, or employment relationship created between you and us as a result of these terms. We will notify users of material changes to these terms by posting an updated "Last updated" date and, where appropriate, by other reasonable means.

21. Contact Us

To resolve a complaint or receive further information about the Services, contact us at:

Really Good Creative LLC
111 Town Square Pl Ste 1238 PMB 118293
Jersey City, New Jersey 07310-1810
United States
hello@reallygoodgeo.ai